2020 AGENDA

SEPTEMBER 9-10

VIRTUAL EXPERIENCE

Wednesday, September 9

10:45 a.m. EST: Welcoming Remarks

 


11:00 a.m. - 11:45 a.m. EST Session 1: Changes in banking innovation operations and focus in the age of COVID-19 (Panel)

 

 

  • Cultivating a resilient innovation culture during global uncertainty
  • Lessons learned from economic, social and financial dislocation
  • Addressing evolving customer needs with new servicing and acquisition models

Panelist: 

12:00 p.m. - 1:00 p.m. EST Session 2: Executing new investments and quantifying innovation ROI (Panel)

 

 

  • A look at the calculus behind innovation, both internal and through the fintech ecosystem
  • Identifying key performance metrics
  • Cross-leveraging resources for better returns

Panelist: 


1:00 p.m. - 2:15 p.m. EST Midday break, lunch and one-on-one meetings, sponsored breakout sessions

  • Opportunity for 1:1 meetings with attendees and Sponsors
  • Participate in sponsored breakout sessions
  • Visit our Sponsors at their virtual booths

2:15 p.m. - 2:45 p.m. EST Session 3: Open banking and best practices in innovation risk management (Presentation)

 

 

  • Creating data sharing agreements that work
  • The future of data aggregators
  • The state of open banking in the U.S. and lessons learned from overseas

Presenter:

Sairam Rangachari, Global Head of Digital Payments and Open Banking, Wholesale Payments, J.P. Morgan

3:00 p.m. - 4:00 p.m. EST Session 4: Case studies on getting digital transformation back on track (Panel)

 

 

  • Addressing capability gaps through fintech partnerships
  • Encouraging fintech engagement through open APIs
  • Best practices for a streamlined operations and integration

Panelists:


4:15 p.m. - 4:45 p.m. EST Session 5: Coloring inside the lines: Integrating compliance into design thinking (Presentation)

 

 

  • Balancing speed and innovation with regulatory realities
  • How to design new products without compromising to compliance
  • Bridging the regulatory gap: ideas for effectively communicating innovation to regulators

Presenter:

Keren Moynihan, Co-Founder, Boss Insights

Thursday, September 10

11:00 a.m. - 11:30 a.m. EST Session 6: Fireside Chat

 

 

Vanessa Colella, Chief Innovation Officer, Head of Citi Ventures, and Head of Citi Productivity at Citi will  discuss current banking innovation operations and opportunities.


11:45 a.m. - 12:45 p.m. EST Session 7: Principles of design thinking implementation (Presentation)

 

 

  • Bringing new concepts to life at a rapid clip
  • Balancing speed and innovation with regulatory realities
  • How to design new products without compromising to compliance

Presenter:

Sudev Balakrishnan, Chief Product Officer, STASH


12:45 p.m. - 2:00 p.m. EST Midday break, lunch and one-on-one meetings, sponsored breakout sessions

  • Opportunity for 1:1 meetings with attendees and Sponsors
  • Participate in sponsored breakout sessions
  • Visit our Sponsors at their virtual booths

2:00 p.m. - 2:30 p.m. EST Session 8: Iterating and experimenting at maximum efficiency (Presentation)

 

  • Building and maintaining an innovation pipeline
  • Developing processes for rapid experimentation
  • Designing tests and metrics to identify which ideas to execute and how to iterate

Presenter:

Anthony Glover, Executive Vice President, US Head of Retail Banking, HSBC Bank


2:45 p.m. - 3:10 p.m. EST Session 9: Pulse of the Market

 

 

  • Dynamic poll session on market trends and conditions to give attendees immediate industry insights

3:15 p.m. - 4:15 p.m. EST Session 10: Digitizing manual processes: How COVID-19 has changed financial services (Panel)

 

 

  • Migrating high-touch processes online securely and quickly
  • Overcoming internal hurdles to digitization
  • Prioritizing digital initiatives to drive operational efficiencies

Panelist:


Conclusion